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Review of our tourist

We had a great time in K., and the hotel, Brimjan and [guide] were very good to us.
The Expo itself was more than we could have hoped for – and we managed to fill all our time there with interesting things to see and do.

Brimjan is a most conscientious, punctual, reliable and friendly driver – we were never kept waiting and he was always very helpful and thoughtful.

On arrival it was clear that Kazzhol was not appropriate for a wheelchair user – with a flight of 12 or so steps to get into reception.
This did cause us some consternation on arrival, but by the time we had returned from the city tour, the hotel staff had begun construction of a ramp!
For the rest of the week when we needed to leave the hotel and on return several staff were summoned to help to get Cassandra in her wheelchair up and down the ramp (which was too steep to do alone).
We thought the effort the hotel made for us was outstanding – and above and beyond what we would expect elsewhere.

All of your travel arrangements went off without a hitch too.

All in all – a great success – so thank you very much for your patience and efforts.

Cassandra and Mike

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Motysheva Shynara
Accounts manager
моб.: +7 701 715 00 12

Mukasheva Elmira Mukasheva Elmira
tourism supervisor
mob.: +7 701 357 6171
skype: akzholt
language: english

Motysheva Anara Motysheva Anara
mob.: +7 777 225 4037
Skype: Anara. Motysheva

Arystankulova Aida Arystankulova Aida
ticket agent
mob.: +7 777 398 0677
Skype: Arystankulova
language: french

Starodumova Natalya Starodumova Natalya
outgoing manager
tel.:+7 272 3560377
mob.: +7 707 526 7686
ICQ: 402197954
language: english

Gabdulina Assiya Gabdulina Assiya
senior manager
моб.: +7 777 235 3979
language: German